

Answers to frequently asked questions about cryptocurrency payments with Lyzi
Merchants can track all transactions and manage their account through the Lyzi dashboard. The dashboard provides real-time transaction monitoring, detailed reporting, and analytics on payments made in cryptocurrencies and stablecoins. You can review payment history, settlement details, and performance metrics in a secure and intuitive interface. This centralized back-office environment allows you to manage your activity efficiently and maintain full visibility over your crypto payment operations.
For any questions or assistance, you can reach us through the contact form available on our website or by email at contact@lyzi.fr. Our team is available to support you and will respond as promptly as possible to ensure your request is handled efficiently. We are committed to providing clear, responsive, and professional assistance to all our users and partners.
Lyzi supports a wide range of cryptocurrencies and stablecoins, depending on the available networks and partners. Payments can be made through centralized exchanges (CEX) such as Binance Pay, Coinbase, Crypto.com, and WhiteBIT, as well as through self-custody wallets including MetaMask, Rabby Wallet, and Ledger. Through its multi-wallet orchestration infrastructure, Lyzi currently enables payments with more than 300 cryptocurrencies. This broad compatibility ensures a seamless payment experience, regardless of the wallet or platform used by the customer.
Yes. Lyzi operates within a regulated financial environment and complies with applicable Anti-Money Laundering (AML) and Counter-Terrorist Financing (CFT) regulations in the jurisdictions where it provides services. We work in partnership with duly authorized and regulated Virtual Asset Service Providers (VASPs) and Payment Service Providers (PSPs) to ensure that transaction monitoring, customer due diligence, and reporting obligations are conducted in accordance with applicable laws. Lyzi implements risk-based controls, transaction monitoring mechanisms, and compliance procedures aligned with European regulatory frameworks. We continuously monitor regulatory developments to maintain a high standard of compliance and operational integrity. For further details, please refer to our Legal Notice or contact our compliance team.
À ce jour, l’USDT (Tether) ne répond pas aux exigences réglementaires applicables aux stablecoins dans le cadre européen régulé. Par conséquent, il n’est pas possible d’accepter directement des paiements en USDT au sein d’une infrastructure de paiement conforme en Europe. Si vous détenez de l’USDT, vous devez d’abord procéder à une conversion vers un stablecoin conforme, tel que l’USDC. Cette conversion peut être réalisée via un DEX (exchange décentralisé), c’est-à-dire en dehors du périmètre régulé de la transaction de paiement elle-même. Une fois la conversion effectuée, le paiement peut être traité normalement via l’infrastructure Lyzi. La passerelle de paiement Lyzi permet d’accompagner cette étape afin d’assurer une expérience fluide, tout en garantissant que la transaction finale respecte le cadre réglementaire applicable. Le commerçant peut ensuite bénéficier, le cas échéant, d’une réversion automatique en monnaie locale.


