Answers to frequently asked questions about cryptocurrency payments with Lyzi
USDT is not accepted directly, because it is not MiCA compliant. Swap your USDT for USDC (or EURC) through a decentralized (DeFi) swap, for example on pay.lyzi.io/otc-swap. This swap takes place outside the regulated payment flow. Then pay in USDC or EURC at any Lyzi merchant: the merchant receives the payment in euros or in stablecoins.
Yes. Lyzi operates within a regulated financial environment and complies with applicable anti-money laundering (AML) and counter-terrorist financing (CFT) obligations, in accordance with the regulations in force in the jurisdictions where it operates. Lyzi works in partnership with duly authorized and regulated payment service providers (PSPs) and crypto-asset service providers. These partners notably implement due diligence measures, transaction monitoring and, where applicable, reporting obligations to the competent authorities. Lyzi applies a risk-based approach and implements appropriate controls to ensure a high level of compliance and operational integrity. For more information, please refer to our Legal Notice or contact our compliance team.
More than 500 wallets are compatible, including the most popular: MetaMask, Ledger Live, Trust Wallet, Rabby, Phantom, Exodus, Trezor Suite and Rainbow. In EURC or USDC, any wallet that lets you send an amount to an address works, with no connection. Make sure you connect the wallet that holds your funds, not an email login.
Lyzi takes reports of illegal content or suspicious activities very seriously. If you identify any content or behavior that may be inappropriate, unlawful, or in violation of applicable regulations, we encourage you to report it immediately via our dedicated reporting form or by contacting our compliance team at compliance@lyzi.fr. Each report is carefully reviewed and assessed in accordance with our internal compliance procedures. Where necessary, appropriate corrective actions will be taken, including cooperation with competent authorities when legally required. Lyzi is committed to maintaining a secure, compliant, and trustworthy environment for all users and partners.
Lyzi deploys its cryptocurrency and stablecoin payment infrastructure in the eurozone as well as in several international markets. Our ability to operate in a given country depends on the local regulatory framework and on the requirements applicable to financial services and digital assets. In certain jurisdictions, restrictions or specific compliance procedures may apply. Lyzi works in partnership with duly authorized payment service providers (PSPs) and crypto-asset service providers, in order to ensure compliant and secure payment processing. If you wish to deploy the Lyzi solution in a specific country, please contact our team to assess feasibility and the applicable operational conditions.
