Answers to frequently asked questions about cryptocurrency payments with Lyzi
Three options are available. • The Lyzi Pro app (iOS, Android, tablet, Android payment terminal): reserved for merchants whose account has been validated after KYB. Sync your till's QR code with the app, enter the amount and display the QR code. • The static QR code: printed near the till, the customer scans it and enters the amount themselves. • The payment link: created from the back office, in EUR, USD, CHF or GBP, valid for 30 days by default, to send by email, on an invoice or via WhatsApp.
No, if it was actually sent: a payment that arrives after expiry is validated and your device updates automatically. Do not create a new transaction if the customer has already paid. If the customer has not sent anything, simply generate a new QR code.
You validate each transfer yourself from your wallet or your exchange, and each payment goes through an automatic check of the origin of funds. Lyzi is a brand of Proofeo SAS, a payment agent registered with the ACPR (REGAFI no. 749869). You remain responsible for your transactions: always check the address, the blockchain and the amount before sending.
Lyzi deploys its cryptocurrency and stablecoin payment infrastructure in the eurozone as well as in several international markets. Our ability to operate in a given country depends on the local regulatory framework and on the requirements applicable to financial services and digital assets. In certain jurisdictions, restrictions or specific compliance procedures may apply. Lyzi works in partnership with duly authorized payment service providers (PSPs) and crypto-asset service providers, in order to ensure compliant and secure payment processing. If you wish to deploy the Lyzi solution in a specific country, please contact our team to assess feasibility and the applicable operational conditions.
Yes. Lyzi operates within a regulated financial environment and complies with applicable anti-money laundering (AML) and counter-terrorist financing (CFT) obligations, in accordance with the regulations in force in the jurisdictions where it operates. Lyzi works in partnership with duly authorized and regulated payment service providers (PSPs) and crypto-asset service providers. These partners notably implement due diligence measures, transaction monitoring and, where applicable, reporting obligations to the competent authorities. Lyzi applies a risk-based approach and implements appropriate controls to ensure a high level of compliance and operational integrity. For more information, please refer to our Legal Notice or contact our compliance team.
