

Answers to frequently asked questions about cryptocurrency payments with Lyzi
Yes. Lyzi offers multiple integration options designed to fit different e-commerce needs. You can add a crypto payment button directly to your website, install a dedicated plugin for WooCommerce or PrestaShop, or connect your platform through our API for a fully customized integration. Our solution is built to support both small online stores and large-scale e-commerce platforms, ensuring a seamless, secure, and volatility-free payment experience.
Users may incur standard blockchain network fees (often referred to as gas fees), which are determined by the underlying blockchain network and are not controlled by Lyzi. In certain cases, if a currency conversion service is involved (for example, when converting crypto to fiat or between digital assets), a conversion fee or spread may apply. These fees depend on the selected payment method and liquidity provider. Lyzi does not apply hidden charges. Any applicable fees are clearly indicated before the transaction is confirmed. For more details, please refer to the applicable Terms and Conditions or contact our support team.
Yes. Lyzi may share certain information with trusted banking and financial partners when necessary to provide our services and comply with applicable legal and regulatory obligations (including AML/CFT and financial regulations). We only share the data strictly required for payment processing, settlement, compliance, and fraud prevention purposes. For full details about how we collect, process, and share personal data, please refer to our Privacy Policy and Terms & Conditions available on our website.
Lyzi supports a wide range of cryptocurrencies and stablecoins, depending on the available networks and partners. Payments can be made through centralized exchanges (CEX) such as Binance Pay, Coinbase, Crypto.com, and WhiteBIT, as well as through self-custody wallets including MetaMask, Rabby Wallet, and Ledger. Through its multi-wallet orchestration infrastructure, Lyzi currently enables payments with more than 300 cryptocurrencies. This broad compatibility ensures a seamless payment experience, regardless of the wallet or platform used by the customer.
Lyzi operates within a regulated financial environment and applies strict cybersecurity standards to protect its information systems and client data. Our security framework is designed in alignment with recognized international standards and European regulatory requirements. We implement robust technical and organizational measures, including access control policies, encryption protocols, network monitoring, incident response procedures, and regular security reviews. Lyzi undergoes periodic cybersecurity assessments and works with specialized external auditors to strengthen resilience and operational security. Our approach is aligned with frameworks such as ISO/IEC 27001 and relevant European regulatory requirements, including DORA (Digital Operational Resilience Act), where applicable. We continuously enhance our security posture to ensure the highest level of protection for our partners, merchants, and users. For additional details, please contact our compliance team.


