Legal

Is Lyzi in compliance with all applicable regulations?

Yes, Lyzi complies with all applicable laws and regulations in the countries where we operate. We follow guidelines regarding data protection, confidentiality, and security to ensure legal compliance.

Lyzi operates in partnership with duly authorized VASPs and PSPs.

What is Lyzi's cookie policy?

We use cookies to improve your browsing experience and tailor the content to your interests. You can customize your cookie settings at any time using your browser preferences or our dedicated cookie management tool.

How does Lyzi handle reports of illegal content or activities?

We take reports of illegal or inappropriate content very seriously. If you notice anything suspicious on our platform, please report it immediately using our reporting form (here) or by contacting our compliance team at compliance@lyzi.fr. We investigate every report and will take appropriate action..

What is Lyzi's liability in case of a data breach?

In the event of a data breach, Lyzi commits to:

To notify affected users as soon as possible.
To take all necessary steps to contain the breach and minimize the damage.
To cooperate with relevant authorities and comply with legal reporting obligations.

Who can I contact for legal or compliance questions?

For any legal or compliance questions, please contact our team at:

Email: compliance@lyzi.fr
Postal adress : SAS Proofeo 25, rue deLibération - 92500 Rueil-Malmaison France

What are the transaction fees charged to the user for a crypto payment via Lyzi?

The transaction fees for a crypto payment via Lyzi are as follows:

From 0€ to 500€: 3%
Over €500 and up to €5,000: 2.5%
Over €5,000 and up to €10,000: 2%
Over €10,000: 1.5%

An additional “interchange” fee may apply, depending on the platform or wallet you use to make the payment.