Accept Crypto Payments. Seamlessly.

Yes. Lyzi complies with the General Data Protection Regulation (GDPR) and applicable data protection laws in the jurisdictions where we operate. We implement appropriate technical and organizational measures to ensure the security, confidentiality, and integrity of personal data. This includes strict access controls, data minimization practices, secure processing procedures, and regular security reviews. Where required, we work with regulated and compliant partners to ensure that personal data is processed lawfully and transparently. For detailed information about how we collect, process, store, and protect personal data, please refer to our Privacy Policy.

Lyzi applies transparent processing and conversion fees depending on the type of transaction and service used. Merchant fees: Merchants are charged a processing fee for crypto and stablecoin payments accepted through the Lyzi infrastructure. This fee covers payment routing, multi-wallet orchestration, compliance controls, and fiat settlement services. User fees: End users may incur standard blockchain network fees (gas fees) depending on the selected network. When conversion services are involved, a conversion spread or service fee may apply, depending on the payment method and settlement option chosen. Fiat settlement & conversion services: If merchants opt for automatic fiat settlement, a conversion fee may be applied to cover currency exchange and liquidity services provided by regulated partners. Fees may vary based on volume, integration type (direct or enterprise), and contractual agreement. For detailed pricing information, please refer to your commercial agreement or contact our team.

No. Lyzi’s payment infrastructure is designed to protect merchants from cryptocurrency volatility, regardless of the digital asset used by the customer. Through our payment orchestration technology and liquidity partners, transactions can be converted instantly into local fiat currency. The exchange and volatility risk is borne by Lyzi, not by the merchant. Regardless of the asset used or the chosen settlement method, merchants receive a secure and predictable amount, ensuring full protection against market fluctuations.

Lyzi takes reports of illegal content or suspicious activities very seriously. If you identify any content or behavior that may be inappropriate, unlawful, or in violation of applicable regulations, we encourage you to report it immediately via our dedicated reporting form or by contacting our compliance team at compliance@lyzi.fr. Each report is carefully reviewed and assessed in accordance with our internal compliance procedures. Where necessary, appropriate corrective actions will be taken, including cooperation with competent authorities when legally required. Lyzi is committed to maintaining a secure, compliant, and trustworthy environment for all users and partners.

Your contractual relationship with Lyzi is governed by our Terms and Conditions, which define the rights and obligations of both parties. Depending on your status (merchant, PSP partner, enterprise client, etc.), additional agreements or specific contractual terms may apply. By using Lyzi’s services, you agree to comply with our Terms and Conditions, as well as any applicable regulatory requirements. For full details, please refer to our Terms and Conditions available on our website or contact our team for further clarification.